Jim Pantall is a seasoned trainer and organizational development consultant with over 25 years experience in the areas of leadership and management development, performance management, change management, organization assessment, executive coaching, customer service and corporate culture. Jim has a wealth of knowledge and experience in the design, delivery and implementation of employee training and development programs. He has been called upon for a number of different consulting assignments that help focus individuals and organizations achieve business goals, drive culture change, improve business processes, facilitate strategic plans, understand business acumen and align the organization. Prior to starting Pantall & Associates in 1995, Jim spent eight years as the Director of Corporate Training and Employee Relations for Penn Mutual Life Insurance. He has experience working in a number of industries including insurance, manufacturing, financial, utilities, transportation, healthcare, energy and retail. Jim is an instructor at Rutgers University Center for Management Development and a an adjunct professor at Rowan University where he teaches Organizational Behavior. Additionally, Jim is a trainer and consultant for the Rutgers Institute for Management and Executive Development and the Business and Industry Institute of Gloucester County College. Jim is well known for his fast paced, lively seminars and his ability to engage the participants in the learning. His clients describe him as having a passion for win-win thinking and a unique ability to propose innovative solutions. Jim holds a Master of Science Degree in Organizational Dynamics, from the University of Pennsylvania. He attended the Human Resource Executive Development Program at Columbia University. Along with being certified for the John Kotter course, he is also a certified instructor for Franklin Covey, Achieve Global, a certified Six Sigma Green Belt and a master trainer for DISC assessments.